Get immediate feedback from your customers.
Generate genuine customer reviews.
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You love your customers. Have them love you back.
Hummingbird makes it easy for your business to generate and distribute genuine customer reviews on your Google Plus, True Local, Facebook, Product Review or Trip Advisor pages. It’s customer feedback and social promotion on steriods.
How It Works
Hear It
We ask all of your customers if they’d recommend you to others based on their recent experience. Continuously monitoring the experience you provide ensures you know whether you’re delighting or disappointing your valued customers.
Fix It
Let’s face it, sometimes things go wrong.
That’s ok; it’s what you do next that matters most. Hummingbird informs you immediately when things don’t go to plan, so you can take action before it becomes a social media disaster.
Share It
Your most powerful marketing tool is the voice of your happy customers. Get them cheering about your good work for you. Have them promote and advocate for your brand online.
You have a lot of happy customers, but how do others know that?
We help you get the good stuff online.
Hummingbird makes it easy for your customers to tell others about their experience.
Get your army of passionate advocates cheering for you online.
Features Starter Standard Enterprise
Surveys per month Up to 250 Up to 500 Over 500
Outlets/locations 1 1 5 or more
Easy email distribution Yes Yes Yes
Scoring of your business using the Net Promoter® System Yes Yes Yes
Customers directed to your social or review pages Yes Yes Yes
Issue Tracking with notes and priority contact requested tickets Yes Yes Yes
Real time results via your online dashboard Yes Yes Yes
API access for email distribution No No Yes
AUD / Month
AUD / Month
AUD / MonthContact Us
You love your customers.
Have them love you back.
Sign Up for a Free Trial
No credit card required
Want to know more? Contact Us.
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Copyright © 2015 Brand Village Pty Ltd.
NPS, Net Promoter & Net Promoter Score are registered trademarks of Satmetrix Systems, Inc., Bain & Company and Fred Reichheld.