86% of consumer’s will pay more for a better customer experience
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You love your customers. Have them love you back.
Hummingbird makes it easy for your business to generate and distribute genuine customer reviews on your Google Plus, True Local, Facebook, Product Review or Trip Advisor pages. It’s customer feedback and social promotion on steriods.
How It Works
Hear It
We ask all of your customers if they’d recommend you to others based on their recent experience. Continuously monitoring the experience you provide ensures you know whether you’re delighting or disappointing your valued customers.
Fix It
Let’s face it, sometimes things go wrong.
That’s ok; it’s what you do next that matters most. Hummingbird informs you immediately when things don’t go to plan, so you can take action before it becomes a social media disaster.
Share It
Your most powerful marketing tool is the voice of your happy customers. Get them cheering about your good work for you. Have them promote and advocate for your brand online.
You have a lot of happy customers, but how do others know that?
We help you get the good stuff online.
Hummingbird makes it easy for your customers to tell others about their experience.
Get your army of passionate advocates cheering for you online.
What our Customers are Saying
Five Stars
In the highly competitive market, customer experience is one way that we differentiate ourselves from competitors. Continuously monitoring our customer service delivery ensures we always deliver to the highest possible standard, and the genuine online reviews from our customers build immediate trust and confidence in our offer.
Laine Cox, Australian Vehicle Locators
November, 2014
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Our Packages
Features Starter Standard Enterprise
Customer emails invitations Up to 200 Up to 500 Over 500
Number of outlets/locations 1 2 5
Survey branded to your business Yes Yes Yes
Reviews distributed across Google Places, True Local, Yelp, Product Review or Facebook Yes Yes Yes
Live feed of customer testimonials for your website Yes Yes Yes
Live reporting via online dashboard Yes Yes Yes
More than 5 Outlets/Locations?
Contact Us
AUD / Month
AUD / Month
AUD / Month
You love your customers.
Have them love you back.
Sign up for a FREE trial of Hummingbird today!
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